H&R Block is a popular tax preparation company. Its services are available both online and in an office setting. The website has a number of features, including the ability to download NETFILE and multiple guarantees. Additionally, the website offers free online filing.
Free online
H&R Block is an easy-to-use, free online tax filing service. It offers an impressive list of benefits, including free audit support. And there is a money-back guarantee. That’s good news for many people.
The free tier of H&R Block offers you the option to file for more forms than most competitors. For example, you can claim deductions for student loan interest, tuition fees, and more. In addition, you’ll also get support for the earned income tax credit, child tax credit, and other tax credits.
However, you’ll need to upgrade to a paid package if you expect to claim deductions for investments, retirement accounts, self-employment income, or dependent care expenses. Also, the online version of H&R Block charges more for business and self-employment income.
H&R Block’s online filing services are available in four tiers. These tiers vary based on your needs. They include Premium, Self-Employed, Deluxe, and Free.
In-office tax preparation
H&R Block offers tax preparation services to both individuals and businesses. They offer free audit assistance, direct representation before the IRS, and a variety of guarantees. The company also offers software, in-office preparation, and an online option.
H&R Block’s software is easy to use. Its interactive interface offers step-by-step guidance, an estimate of your federal refund, and links to a knowledge base. Users can even import forms from previous years.
H&R Block has thousands of offices across the United States and overseas. Each office can provide in-person or online assistance. Additionally, the company’s online software includes a chat support portal. If a customer experiences a problem with their return, they can contact an advisor or CPA for help.
The company also offers a searchable database of 13,000 articles. Taxpayers can search for commonly asked questions and answers.
Multiple guarantees
If you are a fan of H&R Block, then you are probably aware of its multiple guarantees, including the one that stands out the most. For starters, H&R Block is a reputable company with a good track record. Aside from providing tax preparation services, the company also offers blog, forums, and live tax pro chat. Plus, it offers a free mid-year care checkup and a free audit service. As of this writing, there are roughly 12,000 H&R Block offices nationwide. With a full roster of services, H&R Block is a worthy competitor in the tax preparation game.
The company’s newest product, H&R Block Tax Software, is the company’s flagship product and has a user-friendly interface that is easy on the eyes. While it may not be for everyone, H&R Block is a reliable choice for your tax prep needs.
Extensive customer support
H&R Block offers a number of different guarantees and features. These range from free audit support, to an online help center, to unlimited live chat, to a searchable knowledge base.
For an easy tax filing experience, H&R Block provides a variety of ways for customers to obtain guidance. There is a free version of the software that includes step-by-step directions, answers to common questions, and direction on hundreds of deductions.
The company also offers a deluxe version of its tax software, which includes an in-person tax advice service. It offers a wide selection of features, including the ability to import your W-2 picture, transfer previous returns, and even switch desktops.
To better serve its clients, H&R Block has put together a team of professionals, including a Client Experience Council. This group includes key players from across the company, including vice presidents and regional directors.
Connects with NETFILE
H&R Block is one of the world’s leading consumer tax services providers. It offers a variety of online and retail products. In FY2017, H&R Block generated over $3 billion USD in revenue.
Founded in 1955 in Kansas City, Missouri, by Henry and Richard Bloch, the company began offering tax preparation services. Since then, the company has prepared 720 million tax returns.
Today, H&R Block offers its services across the U.S., Canada, and several other foreign countries. As of January 2018, the company has a total of more than 11,800 retail locations and over 80,000 tax professionals.
The H&R Block website provides free access to its tax prep checklist, tax calculator, and more. In addition, users can submit expenses and claims for extra credits. For an additional fee, you can add Online Assist to help answer your questions as you file.